Policies

1. Introduction

Assignmate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

By using Assignmate, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and email address
• Educational institution information
• Assignment details and academic content
• Communication preferences
• Payment information (processed securely by third-party providers)

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Log data and performance metrics
• Cookies and similar tracking technologies

2.3 AI Interaction Data

When you use our AI features, we may collect and process:

• Assignment content and queries
• AI-generated responses and suggestions
• Interaction patterns with AI features
• Uploaded files and extracted text content

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our educational platform
• AI Features: To generate personalized learning assistance and content
• Account Management: To create and manage your user account
• Communication: To send important updates, notifications, and support responses
• Analytics: To understand usage patterns and improve our services
• Security: To protect against fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

• Cloud hosting and storage providers
• AI and machine learning service providers
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal subpoenas or court orders
• Government requests
• Investigations of illegal activities
• Protection of our rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure data backup and recovery procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Account Data: Retained while your account is active and for a reasonable period after deactivation
• Assignment Content: Retained as long as you maintain an active account
• Usage Logs: Typically retained for 2 years for security and analytics purposes
• Payment Information: Retained only as required for tax and accounting purposes

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You can request access to the personal information we hold about you and obtain a copy in a portable format.

7.2 Correction and Updates

You can update or correct your account information at any time through your account settings.

7.3 Deletion

You can request deletion of your personal information, subject to legal and legitimate business requirements.

7.4 Opt-out

You can opt out of marketing communications and certain data processing activities through your account preferences.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect against fraud and abuse

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

When you use third-party services through our platform (such as OAuth login providers), their privacy policies apply to the information they collect.

10. Children's Privacy

Assignmate is intended for users who are at least 13 years old (or the minimum age required in their jurisdiction). We do not knowingly collect personal information from children under this age.

If we become aware that we have collected personal information from a child under the applicable age, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Providing an in-app notification

Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: